Support Services

What's the point in leaving a voice mail when your production line is down?

EandM is an authorized distributor for Siemens, SICK, Festo, Balluff, and other leading automation brands, providing technical support, training, and sales assistance to manufacturers, system integrators, and industrial facilities across California, Oregon, and Washington.

EandM is a Platinum Siemens distributor and the only SICK Elite Gold distributor on the West Coast — the highest tiers each company awards.

Tech Support

Available Monday - Friday
8:00am - 5:00pm PT

Technical Support Engineer Steven Sigley Steven started at EandM in 2022. He enjoys solving problems and learning about the many ways our customers automate their operations. Outside of work, Steven enjoys cooking new foods and playing Dungeons and Dragons with his wife and friends. CONTACT

EandM's world-renowned tech support is a phone call away and is offered to all of our customers for FREE.

Sales Support

Our local and experienced team has the fastest response times on the west coast.

85% of our quotes are sent within the hour!
If you contact us before 3:00pm and the product is in stock, you’ll have your product within two days!

You can call, fax or e-mail your orders. We acknowledge all emailed orders in minutes and you can track your purchase orders online. No need to call asking for availability or delivery information. Why wait? You need your products now!

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Training Courses

Training is vital to the smooth operation of any plant. The best way to maintain uptime is to know your automation systems and how to diagnose faults.

Check out our current class schedule with classes covering topics vital to your operation.

Workshops

Check out our workshop calendar! During these complimentary, half-day workshops, our goal is to focus on 2-3 common but specific issues that our customers commonly face. We share how these problems are solved and always include enough time for an “ask the expert” Q&A session.

View Schedule

E-Learning

Don’t have the time to attend a class?

Watch our online video tutorials and our previously recorded webinars.

YouTube Library

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